If there’s conflict in the office (we’re talking something larger than “that guy Eric smells like feet”), many workers turn to their company’s Human Resources department for solutions. Buuuuuut that might not be the best move. Turns out HR isn’t necessarily your friend.
Here’s Five Fast Facts About HR’s Role:
- 🏢 Role, Play? - At its most basic description, HR is there to hire competent candidates, handle benefits and payroll, and keep the company’s behavior on the right side of the law. Being an employee’s advocate is not required at all.
- 🦅 Legal Eagles - In fact, HR tends to put a focus on preventing lawsuits that might give the company a black eye. It’s why so many workplace sexual harassment claims are settled out of court.
- 🚩 Red Flag - If you have a problem with another employee and you go to HR, you’re involving the company, rather than simply gaining an advocate to help you. Even if you’re in the right, experts say to be very careful talking to HR because they may not take your side.
- ⏱️ The Right Time? - Really, it’s smartest to talk with HR only when you need services and resources or have benefits and policy questions. That last one is important, because if there is a policy violation, they’re required to take the report.
- ✍️ Matter of Trust - It seems workers are starting to figure it out. Multiple surveys show employees don’t trust their HR Department. That’s due, in part, to everything from unequal treatment to a lack of disciplinary action.
🔥Bottom line: While there are always exceptions to the rule, you should certainly be aware of HR’s true role. It’s better to turn to a support system outside of work when you’re looking for advice on conflict resolution.
What do you think about HR?
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